Collections Specialist

Are you looking for a career with an UNLIMITED earning potential? If you are, then THIS is your opportunity to join our team.

Who Are We?

Commercial Collection Firm of America (CCFA) is a leader in Accounts Receivable Management. We professionally serve the receivable management needs of the commercial sector. CCFA provides an array of customizable accounts receivable management solutions enabling clients to gain control of their accounts receivable, maximize cash flow, reduce days revenue outstanding and bad debt expense while improving public relations and customer satisfaction. We pride ourselves in maintaining a professional and ethical work environment and focus on educating and assisting consumers to better understand billing and collection processes. Our staff makes a significant difference to consumers, businesses and the U.S. Economy. You can too!

THE POSITION

The primary focus of the Collection Representative is to address all customer inquiries and concerns related to the customer’s account, collect payments, and resolve account issues in a timely manner.

DUTIES:
• Manage a portfolio of accounts by handling both inbound/outbound calls and emails.
• Negotiate payment arrangements
• Review credit applications and contracts
• Identify and resolve disputes
• Meet calls, call times and collection quotas
• Speak with businesses and type notes into the collection software simultaneously.
• Adhere to compliance standards and company practices
• Make recommendations on settlements

WHAT WE OFFER
• Compensation will be base salary (DOE) + UNCAPPED commissions. Our top collector makes over 100k
• Positive Work Environment (NO NEGATIVITY ALLOWED)
• Paid time off, Sick time and more
• Comprehensive training and mentoring programs
• Great Work Location

• Beautiful office park with gym and bistro on site 
• Covered Parking
• Rewarding career opportunities including management opportunities
• Year-end bonuses
• Daily, a weekly and monthly contest to earn extra $$$

• UNLIMITED BONUS potential! 
• Fun, competitive atmosphere with daily, weekly, monthly contests and incentives to earn extra $$$ 
• Supportive, motivated, engaged supervisors and managers who respect others
• Business casual work environment 
• Beautiful office park with gym and bistro on site 
 

REQUIREMENTS
• Bachelor’s degree in Finance, Accounting or related degree with 2+ years Credit, Collections and/or A/R experience
• Associates degree in Finance, Accounting or related degree with 3+ years Credit, Collections and/or A/R experience
• High School Diploma or equivalent and 2+ years of business to business Collections, Credit and A/R experience
• Proficiency in Microsoft Office software (Excel, Word, PowerPoint, Outlook)
• Highly organized and able to work independently • Ability to rapidly solve complex problems
• Must be professional, goal-driven, dependable, detail-oriented and have excellent communication and negotiating skills.

If you believe you have what it takes. Please send us your resume and a 30-second video explaining why you qualify to careers@trustccfa.com. Put in the Subject Line: COLLECTION SUPERSTAR

Questions about our employment opportunities at Commercial Collection Firm of America?

Call us at 888-799-3649. We look forward to hearing from you!

Commercial Collection Firm of America is an Equal Opportunity Employer and will consider qualified applicants with a criminal history.