FREQUENTLY ASKED QUESTIONS
Are there any upfront costs to engage your firm?
No. We collect on a contingency fee basis. Our fee is payable in the form of a percentage of the amount recovered on behalf of our clients.
What are your rates?
Our rates can be found by clicking here.
What is your remittance process?
Funds collected between the 1st and 15th will be remitted by 1st of the following month. Funds collected between the 15th and 30th will be remitted by the 15th of the following month.
What is your success rate?
What should I expect after I place my accounts?
Collection activity typically begins within one hour of receiving your placement. You can expect that your debtor will reach out to you to try to stop collections efforts. If this happens, you must refer them back to our office.
What is the average amount of time it takes to collect?
The answer largely depends on how long you wait to place your customer for collections. Debt is not like wine; it does not get better over time. We collect some debts in as little as the first couple of hours or days of placement, while others may take several years. We do not quit until the company pays their balance, goes out of business, files chapter 7 bankruptcy or a judgment is obtained and executed. The average time usually takes between 30 and 45 days.
Will my customer still want to do business with me?
Protecting our client’s brand is a top priority and we stand behind this unapologetically.
What customer information do you need to begin?
We require the name, address, phone number, date of the invoice, amount due and a copy of your most recent statement to start collections. Additional documents like Credit Appplications, contracts, promissory notes or agreements can be sent after the account is placed.
An individual owes me money, can you help collect?
We do not collect from individuals unless they incurred the business debt.
What is your collection process?
Upon receipt of your claim, your account will be assigned to a certified commercial collector who will work alongside of a credit trained private investigator. The debtor will be notified of the asset & liability investigation underway and be given the opportunity to pay. If the debtor refuses to pay, the investigation will move forward, and our credit trained private investigator will meet with them face to face. The investigation will involve contacting vendors, suppliers, and financial institutions to determine suit worthiness. We will find out if the debtor is choosing not to pay everyone or if they are just choosing not to pay you.
If the debtor still refuses to pay after the investigation is complete, we may seek suit authorization from you to begin the litigation process.
Address: 6105 S Main St. Suite 200
Aurora, CO 80016
Hours: Monday - friday, 7am -4pm (MST)