You're frustrated. Your customer hasn't paid their invoice, and you're tired of being lied to.

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Most commercial collection agencies do little or no investigative work. So when your debtor lies about why they haven't paid, the collection agency believes it and passes those excuses back to you. At CCFA, we investigate first.

We determine whether your debtor is genuinely refusing to pay everyone, or if they are just choosing not to pay you.

Our Asset & Liability investigations are designed to build a complete financial picture that reveals your actual position in their payment hierarchy. Companies systematically delay paying vendors who don't take action.

Once we know where you stand on their priority list, we know how to move you up.

The intelligence we gain through investigation informs everything we do. If your customers are paying other vendors and suppliers while stalling you, we escalate pressure. If they're genuinely in distress, we find solutions that work, not just for the debtor but for you as well. Since we're paid only on what we collect, we're motivated to be smart, not just aggressive. Accurate information obtained through our investigation into the debtor and their assets leads to faster, larger recoveries.

That's how we recover what you're actually owed.