Upon receiving your claim, your account will be assigned to a certified commercial collector and a credit-trained private investigator. The debtor will be notified of the ongoing asset and liability investigation and given the opportunity to pay. If the debtor refuses, the investigation will proceed, including face-to-face meetings and contacting vendors, suppliers, and financial institutions to determine suit worthiness. If the debtor still refuses to pay, we may seek your authorization to begin litigation. For more information on the asset and liability investigation, click here.

Commercial Collection Firm of America has an 90% success rate on viable accounts. One of, if not the highest in the industry.

We do not collect from individuals unless the debt was incurred for business purposes.

To start the collection process, we need the customer's name, address, phone number, date of the invoice, amount due, and a copy of the most recent statement. Additional documents such as credit applications, contracts, promissory notes, or agreements can be sent after the account is placed. You can place your account by clicking here.

Funds collected between the 1st and 15th will be remitted by 1st of the following month. Funds collected between the 15th and 30th will be remitted by the 15th of the following month.

The answer largely depends on how long you wait to place your customer for collections. Debt is not like wine; it does not get better over time. We collect some debts in as little as the first couple of hours or days of placement, while others may take several years. We do not quit until the company pays their balance, goes out of business, files chapter 7 bankruptcy or a judgment is obtained and executed. The average time usually takes between 30 and 45 days.

Collection activity typically begins within one hour of receiving your placement. You can expect that your debtor will reach out to you to try to stop collections efforts. If this happens, you must refer them back to our office. Your dedicated account manager will be reach out to you within 24 hours and keep you updated on your accounts from the beginning of the collection process to the end. Place an account by clicking here.

Protecting our client’s brand is a top priority and we stand behind this unapologetically. Our firm represents our clients in a very professional manner. We aim to keep the bridge open between our clients and their customers once they satisfy the balance owed.